Privacy Policy

    LuckyTrain Casino collects personal information such as name, email address, and payment details to facilitate account creation and transactions. This information is essential for providing our gaming services and ensuring a personalized user experience. We may also collect technical data such as IP addresses and browser information for security and analytical purposes.

    Personal information collected by LuckyTrain Casino is used to process transactions, verify identity, and comply with legal obligations. We may also use this information to personalize your gaming experience, communicate promotional offers, and improve our services based on user preferences and feedback.

  • We prioritize the security of your personal information and employ industry-standard encryption protocols to safeguard data transmission. Our servers are protected by advanced firewalls and security measures to prevent unauthorized access, misuse, or alteration of information.
  • We may share personal information with trusted third-party service providers to facilitate payment processing, customer support services, and marketing activities. These partners are contractually obligated to protect your information and adhere to strict confidentiality agreements.
  • LuckyTrain Casino uses cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, and gather demographic information. Cookies are also used to store user preferences and optimize site functionality.
  • By providing your consent, LuckyTrain Casino may send promotional emails and notifications about new games, bonuses, and special offers. You have the option to opt-out of marketing communications at any time by updating your preferences in your account settings or contacting customer support.
  • We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and regulatory requirements.
  • You have the right to access, correct, or update your personal information stored by LuckyTrain Casino. You can do so by logging into your account or contacting our customer support team. We will promptly address any requests to ensure the accuracy and completeness of your data.
    [email protected].
  • LuckyTrain Casino does not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information from our servers.
  • Personal information collected by LuckyTrain Casino may be transferred to and stored on servers located in various countries around the world. By using our services, you consent to the transfer, storage, and processing of your information in accordance with this privacy policy and applicable laws.
  • We may disclose personal information when required by law, legal process, or regulatory authorities. This includes responding to lawful requests and protecting our rights, property, and safety, as well as those of our users and the public.
  • LuckyTrain Casino reserves the right to update or revise this privacy policy periodically. We will notify users of any material changes by posting the updated policy on our website or sending a notification via email. Continued use of our services after such changes constitute acceptance of the revised policy.
  • If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information by LuckyTrain Casino, please contact our privacy officer
    [email protected].
  • It is your responsibility to keep your account credentials secure and confidential. Do not share your login information with others and use strong passwords to protect your account from unauthorized access.
  • We limit the collection of personal information to what is necessary for providing our services and fulfilling our contractual obligations. We do not collect more information than is required to achieve these purposes.
  • You have the right to withdraw consent for the processing of your personal information at any time. However, withdrawal of consent may impact your ability to use certain features or services offered by LuckyTrain Casino.
  • Users are responsible for ensuring the accuracy of the information provided to LuckyTrain Casino and updating it as necessary. We are not liable for any consequences resulting from inaccurate or outdated information provided by users.
  • Upon request, you may receive a copy of your personal information in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another controller or service provider where technically feasible.
  • LuckyTrain Casino may use automated decision-making processes, including profiling, to tailor our services and marketing communications based on your preferences and behavior. You have the right to object to such processing under certain circumstances.
  • If you believe that your rights regarding the processing of personal information by LuckyTrain Casino have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.